Licensed Care Training Institute

Training the People
Entrusted With Care.

Great care starts with prepared people.

Licensed Care Training Institute provides practical, professional education designed to help care staff, administrators, and organizations strengthen the knowledge, judgment, professionalism, and skills required in today's licensed care environments.

Professional Education Practical Skills Stronger Care

Diverse adult care professionals participating in a professional training session

Built for the people who make care possible

  • Care Staff
  • Administrators
  • Supervisors
  • Facilities
  • Social Service Organizations

From the newest member of the care team to the leaders responsible for building strong programs, LCTI is designed to strengthen the culture of care from the inside out.

Why LCTI

Care Is Human.
Training Should Be Too.

Policies can tell staff what is required.

Great training helps them understand what to do when a young person is escalating, when behavior becomes challenging, when professional boundaries are tested, when communication breaks down, or when a routine situation suddenly becomes difficult.

LCTI turns essential care principles into practical knowledge professionals can understand, remember, and apply.

01

Understand

Build deeper understanding of the people receiving care and the experiences that shape behavior.

02

Respond

Develop practical approaches for difficult moments, conflict, escalation, and everyday care.

03

Lead

Strengthen professionalism, communication, accountability, boundaries, and workplace culture.

04

Grow

Continue developing through education, certification, resources, and a professional learning community.

Flagship Training Series

Start With the Foundations of Exceptional Care.

Three essential courses designed to strengthen individual professionals and entire care teams.

Course 01

Trauma-Informed Care

Understand how trauma can influence behavior, trust, communication, emotional regulation, relationships, and the experience of receiving care.

What's covered

  • Understanding trauma
  • Recognizing trauma responses
  • Safety and trust
  • Triggers and escalation
  • Regulation and co-regulation
  • Trauma-informed communication
  • Responding rather than reacting
  • Supporting resilience
  • Applying principles in daily care

Course 02

Professionalism in Licensed Care

Professional care requires more than showing up for a shift. Build the standards, judgment, and consistency strong care environments require.

What's covered

  • Professional conduct
  • Communication
  • Boundaries
  • Reliability
  • Accountability
  • Team culture
  • Confidentiality
  • Documentation mindset
  • Conflict between staff
  • Leadership through example
  • Representing the facility

Course 03

Behavior Expectations & Effective Care

Move beyond reacting to behavior. Learn how expectations are established, taught, reinforced, modeled, and maintained while protecting dignity.

What's covered

  • Understanding behavior
  • Teaching expectations
  • Consistency
  • Structure and routine
  • Reinforcement
  • Redirection
  • Consequences versus punishment
  • De-escalation
  • Maintaining dignity
  • Building accountability
  • Learning from behavior

The Foundations Bundle

Build the Foundation.
Take All Three.

Three individual courses purchased separately total $297. The LCTI Foundations Bundle brings the complete series together at one institute price.

  • Trauma-Informed Care
  • Professionalism in Licensed Care
  • Behavior Expectations & Effective Care
Save $68

LCTI Foundations Bundle

$229

Three individual courses: $297

  • 3 Professional Courses
  • 3 LCTI Certificates
  • Practical Learning Resources
  • Access to the Growing LCTI Learning Community
Get the 3-Course Bundle — $229Purchase an Individual Course — $99
Elegant LCTI certificate of completion with forest green border and gold accents

Certification

Learning That Deserves Recognition.

Completing professional education should mean something.

Participants who successfully complete eligible LCTI courses receive a professional LCTI certificate recognizing their achievement and investment in stronger care practices.

  • Course Completion Recognition
  • Professional Certificate
  • Downloadable / Printable
  • Suitable for Personnel Training Records
  • Individual Achievement Recognition
Explore Certificate Courses

For Facility Leaders

Don't Just Train Employees.
Build a Culture of Care.

Strong facilities are built by teams that share expectations, language, standards, and an understanding of what quality care looks like.

LCTI gives facility leaders a practical way to strengthen staff development across the organization.

Facility and organizational training options available.

Two care facility leaders reviewing staff development plans together

Onboarding

Give new staff a stronger professional foundation.

Team Development

Create shared knowledge and expectations across shifts and roles.

Consistency

Help teams develop common approaches to professionalism, trauma-informed care, and behavior.

Staff Development

Invest in employees beyond minimum orientation.

Training Records

Support organized professional development and completion documentation.

Culture

Reinforce that quality care is an organizational expectation, not an individual preference.

Agencies & Social Service Organizations

Help Raise the Standard Across a Network of Care.

Social service organizations, placement partners, and care networks depend on facilities whose staff are prepared to meet complex needs with professionalism, consistency, and sound judgment.

LCTI can serve as a professional development resource that organizations can share with the facilities and providers in their network.

Recommend

Recommend LCTI education to participating or partner facilities.

Strengthen

Encourage stronger staff preparation across provider networks.

Connect

Give facilities access to ongoing professional education and a growing community focused on better care.

Partner With LCTI

Request organizational information for your network of facilities and programs.

Request Organizational Information

Coming Soon

Training Is the Beginning.
Community Moves the Work Forward.

Licensed care professionals face situations every day that cannot always be solved by reading another policy. The LCTI Community is being developed as a professional space where people committed to quality care can continue learning, exchange ideas, discover resources, hear from experienced professionals, and grow together.

  • Professional discussions
  • Live learning sessions
  • Expert conversations
  • Resource library
  • Best-practice discussions
  • New training releases
  • Leadership development
  • Facility spotlights
  • Professional networking
Join the LCTI Community Waitlist

Coming to the LCTI Course Library

A Growing Institute for the Licensed Care Profession.

Trauma-Informed Care

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Professionalism

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Behavior & De-escalation

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Documentation

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Communication

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Mandated Reporting

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Personal Rights

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Medication Assistance

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Safety

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Ethics & Boundaries

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Cultural Responsiveness

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Supervision

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Leadership

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New Staff Orientation

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Administrator Development

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Working With Families

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Crisis Response

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Staff Wellness & Resilience

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Better Prepared Staff.
Stronger Facilities.
Better Care.

LCTI was created around a simple belief:

The people entrusted with care deserve excellent preparation.

When staff understand the people they serve, know what professionalism requires, communicate effectively, respond thoughtfully to behavior, and work from shared standards, the entire care environment becomes stronger.

Our goal is to make high-quality professional education practical, accessible, relevant, and worthy of the responsibility care professionals carry every day.

Because better training can change the experience of care.

The LCTI List

Be Part of What's Being Built.

LCTI is building more than a course library. We're building a professional learning community for the people and organizations responsible for care.

The Standard of Care Starts
With the Standard of Training.

Invest in the people entrusted with care.

Agency or organization? Partner With LCTI →